In the context of tourism training increasingly requiring a tight integration between theory and practice, the Faculty of Tourism – Van Hien University organized an educational field trip to Landmark 81, Ho Chi Minh City. This activity aims to enhance training quality, enabling students to directly access professional work environments, thereby developing practical skills and career mindset aligned with international standards.
Strategic Destination: Vinpearl Landmark 81
The highlight of the program is Vinpearl Landmark 81 Hotel – a member of the Autograph Collection Hotels system managed by Marriott International. As Vietnam's tallest architectural icon, the hotel not only represents luxury but also embodies world-leading 5-star service operation standards, from sophisticated interior design to sustainable management systems. Selecting this venue reflects the Faculty's commitment to connecting students with leading enterprises in the Hospitality industry.
In-Depth Learning Activities
Students participated in a specialized seminar presented by hotel representatives, focusing on analyzing core aspects of the Autograph Collection Hotels system. Through this, they gained deeper insights into:
- 5-star hotel operation standards, including technology-integrated check-in/out processes and quality management based on ISO models.
- International service culture, emphasizing the principle of "hospitality from the heart" and personalized customer experiences.
- Career orientations in the Hospitality industry, featuring development pathways from internships to senior management, accompanied by soft skills such as multicultural communication and conflict resolution.
The session not only imparted knowledge but also ignited learning motivation, helping students envision their future careers more clearly.
Students' Professional Learning Spirit
Students from the Faculty of Tourism demonstrated exceptional professionalism: impeccably dressed, meticulously note-taking, and actively engaging in discussions. These qualities – including punctuality, responsibility, and teamwork – form a crucial foundation for their swift adaptation to high-competition business environments, while elevating the image of Van Hien University in the job market.
Direct Observation and Practical Experience
Through direct observation of key operational areas such as the lobby, restaurants, and back-of-house facilities, students had the opportunity to deeply explore the hotel's operational model from theory to practice. Specifically, they:
-Gained a clear understanding of real-world operational processes, from daily revenue management to emergency handling, illustrating the application of management principles in dynamic settings.
-Bridged theoretical knowledge with practice, for instance, observing staff applying "service recovery" principles to professionally and effectively handle complaints.
-Posed interactive questions directly to experts on career orientations, receiving personalized advice on career development pathways, essential skills, and job opportunities in the Hospitality sector.
These activities not only reinforced knowledge foundations but also fostered students' proactive learning initiative.
Memorable Moments and Enduring Value
The field trip not only conveyed specialized knowledge but also created unforgettable memories, such as group photos at the panoramic view from the highest floors, contributing to stronger bonds between students and faculty. This serves as vivid evidence of the Faculty of Tourism – Van Hien University's training philosophy of "Learning paired with Practice." In the near future, the Faculty commits to expanding strategic partnerships with major enterprises, offering more diverse real-world experience programs to equip students with a comprehensive toolkit: solid knowledge, practical skills, and innovative thinking in the Tourism – Hospitality industry.